Administration & Governance

Communication Management

SMS, email, WhatsApp, push notifications, notices and emergency broadcasts with full logs.

4 submodules
19 features
6 workflow steps
3 standard reports

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What it does

Sends targeted messages to students, parents, faculty and staff, filtered by campus, program, batch or role. Templates, scheduled messages, delivery logs and event-based alerts (fees, attendance, results and approvals) are included.

Why it matters

Timely, consistent communication reduces queries at every office and keeps students and parents informed without manual effort.

Submodules & features

4 Submodules · 19 Features

Select a submodule to see its features.

Channels

SMS
Email
WhatsApp
Push notifications
In-app notifications

Workflow

How It Works

1Select audience
2Choose template
3Approve
4Send
5Track delivery
6Log

People & data

Users, Inputs and Outputs

Users

Registrar Office
Department Coordinators
Examination Office
Accounts
Hostel and Transport Office

Inputs

Audience filters
Message templates
Event triggers

Outputs

Delivered messages
Delivery reports
Communication history

Reports

Message log
Delivery report
Channel usage report

All reports support filters by date range, campus, department, program and semester, with Excel, PDF and print. Reports & MIS

Integrations

SMS gateway
WhatsApp Business API
Email (SMTP)
Mobile push notifications

All integrations and their status

Benefits

What Your University Gains

Fewer queries at offices

Parents kept informed

Complete communication audit trail

Screens

A Look Inside the Module

Illustrative screen with sample data. Live screens are shown during your demo.

Communication Management

Communication ManagementChannelsContentAudienceControl

Open items42

Completed today18

Pending approval7

Reference	Current step	Owner	Status
#UN-1024	Select audience	Registrar Office	Completed
#UN-1031	Choose template	Department Coordinators	Pending
#UN-1038	Approve	Examination Office	Completed
#UN-1045	Send	Accounts	Pending
#UN-1052	Track delivery	Hostel and Transport Office	Completed

Connected modules

Works Together With

Portals Management, student, parent, faculty, employee, admission, alumni, vendor, employer, scholar and examiner portals. Explore module University Mobile Apps Student, parent, faculty, management, admission, alumni and transport apps. Explore module University Administration University master, governance, statutory bodies, meetings, resolutions, office orders and circulars. 8 submodules · 75 features Explore module

See Communication Management in Action

Book a demo configured around your university's rules and processes, or request a proposal for this module.

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