Hospital ERP Software
Connect OPD, IPD, billing, pharmacy, laboratory, inventory and HR in one hospital management platform.
Common Hospital Challenges
- Patients wait at every counter
- Charges are missed in IPD bills
- Pharmacy and store stock is not controlled
- Management lacks daily revenue visibility
One System for the Whole Operation
Hospital ERP follows the patient from registration to discharge, posting every service to the bill and keeping pharmacy, lab and stores in sync.
Key features
- OPD and IPD management
- Auto-posting of charges to bills
- Integrated pharmacy and lab
- Insurance / TPA billing support
- Department-wise revenue
Modules Included in Hospital ERP
A typical Hospital ERP implementation includes the modules below. Modules can be added or left out to suit your business.
What Changes After Implementation
Hospital Process Flow in the ERP
Select any step to see the department, users, inputs, activities, outputs and ERP modules involved. Each step updates the next automatically.
-
1RegistrationFront Office
Registration
- Department
- Front Office
- Users / Roles
- Receptionist
- Billing Executive
- Inputs
- Customer or business requirement
- Activities
- Registration recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Appointment
- ERP Modules
- Sales Orders
- CRM
Typical configuration – refined to your exact process during implementation.
Next process: Appointment
-
2AppointmentFront Office
Appointment
- Department
- Front Office
- Users / Roles
- Receptionist
- Billing Executive
- Inputs
- Output of: Registration
- Activities
- Appointment recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Consultation
- ERP Modules
- Sales Orders
- CRM
Typical configuration – refined to your exact process during implementation.
Next process: Consultation
-
3ConsultationOperations
Consultation
- Department
- Operations
- Users / Roles
—
- Inputs
- Output of: Appointment
- Activities
- Consultation recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Lab / Radiology
- ERP Modules
—
Typical configuration – refined to your exact process during implementation.
Next process: Lab / Radiology
-
4Lab / RadiologyDiagnostics
Lab / Radiology
- Department
- Diagnostics
- Users / Roles
- Lab Technician
- Radiographer
- Inputs
- Output of: Consultation
- Activities
- Lab / Radiology recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Admission
- ERP Modules
- Quality Control
Typical configuration – refined to your exact process during implementation.
Next process: Admission
-
5AdmissionFront Office
Admission
- Department
- Front Office
- Users / Roles
- Receptionist
- Billing Executive
- Inputs
- Output of: Lab / Radiology
- Activities
- Admission recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Treatment
- ERP Modules
- Sales Orders
- CRM
Typical configuration – refined to your exact process during implementation.
Next process: Treatment
-
6TreatmentOperations
Treatment
- Department
- Operations
- Users / Roles
—
- Inputs
- Output of: Admission
- Activities
- Treatment recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Pharmacy
- ERP Modules
—
Typical configuration – refined to your exact process during implementation.
Next process: Pharmacy
-
7PharmacyOperations
Pharmacy
- Department
- Operations
- Users / Roles
—
- Inputs
- Output of: Treatment
- Activities
- Pharmacy recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Billing
- ERP Modules
—
Typical configuration – refined to your exact process during implementation.
Next process: Billing
-
8BillingFinance
Billing
- Department
- Finance
- Users / Roles
- Accountant
- Insurance / TPA Executive
- Inputs
- Output of: Pharmacy
- Activities
- Billing recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Discharge
- ERP Modules
- Accounting
Typical configuration – refined to your exact process during implementation.
Next process: Discharge
-
9DischargeOperations
Discharge
- Department
- Operations
- Users / Roles
—
- Inputs
- Output of: Billing
- Activities
- Discharge recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Completed transaction and reports
- ERP Modules
—
Typical configuration – refined to your exact process during implementation.
Who Uses Hospital ERP
Every user gets a role with access to only the screens, branches and approvals they need. Roles are configured to your organization chart.
Management
- Hospital Administrator
- Medical Director
Front Office
- Receptionist
- Billing Executive
Clinical
- Doctor
- Nurse
- Ward In-charge
Diagnostics
- Lab Technician
- Radiographer
Pharmacy
- Pharmacist
Warehouse
- Store Keeper
Finance
- Accountant
- Insurance / TPA Executive
HR
- HR Executive
See What Matters, When It Matters
Role-wise dashboards give owners, managers and staff the numbers they act on, with drill-down to the underlying documents and export to Excel or PDF.
Connects With Your Tools
Configured Around Your Business
- Requirement study of your current hospital processes
- Custom fields, reports and approval workflows
- Data migration from Excel or your existing software
- On-site / online training for each department
- Support and enhancements after go-live
Related ERP Solutions
Build Your Hospital ERP
See Hospital ERP configured for your processes. Request a personalised demo or a quote for your requirement.