Diagnostic Center ERP Software
Run sample collection, test processing, report delivery, referrals and billing for diagnostic centers and labs.
Common Diagnostic Center Challenges
- Samples get mislabeled or delayed
- Report delivery depends on phone calls
- Referral doctor payouts are disputed
- Reagent stock runs out unexpectedly
One System for the Whole Operation
Diagnostic Center ERP barcodes every sample, tracks it to the result and delivers reports digitally, with referral and reagent tracking built in.
Key features
- Barcode sample tracking
- Result entry and approval
- Digital report delivery
- Referral commission tracking
- Reagent stock control
Modules Included in Diagnostic Center ERP
A typical Diagnostic Center ERP implementation includes the modules below. Modules can be added or left out to suit your business.
What Changes After Implementation
Diagnostic Center Process Flow in the ERP
Select any step to see the department, users, inputs, activities, outputs and ERP modules involved. Each step updates the next automatically.
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1BookingFront Office
Booking
- Department
- Front Office
- Users / Roles
- Front Desk Executive
- Inputs
- Customer or business requirement
- Activities
- Booking recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Sample Collection
- ERP Modules
- Sales Orders
- CRM
Typical configuration – refined to your exact process during implementation.
Next process: Sample Collection
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2Sample CollectionDiagnostics
Sample Collection
- Department
- Diagnostics
- Users / Roles
- Lab Technician
- Pathologist
- Radiologist
- Inputs
- Output of: Booking
- Activities
- Sample Collection recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Barcode
- ERP Modules
- Quality Control
Typical configuration – refined to your exact process during implementation.
Next process: Barcode
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3BarcodeOperations
Barcode
- Department
- Operations
- Users / Roles
—
- Inputs
- Output of: Sample Collection
- Activities
- Barcode recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Processing
- ERP Modules
—
Typical configuration – refined to your exact process during implementation.
Next process: Processing
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4ProcessingProduction
Processing
- Department
- Production
- Users / Roles
- Production Manager
- Production Planner
- Production Supervisor
- Inputs
- Output of: Barcode
- Activities
- Processing recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Result Entry
- ERP Modules
- Production
Typical configuration – refined to your exact process during implementation.
Next process: Result Entry
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5Result EntryDiagnostics
Result Entry
- Department
- Diagnostics
- Users / Roles
- Lab Technician
- Pathologist
- Radiologist
- Inputs
- Output of: Processing
- Activities
- Result Entry recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Approval
- ERP Modules
- Quality Control
Typical configuration – refined to your exact process during implementation.
Next process: Approval
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6ApprovalOperations
Approval
- Department
- Operations
- Users / Roles
—
- Inputs
- Output of: Result Entry
- Activities
- Approval recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Report Delivery
- ERP Modules
—
Typical configuration – refined to your exact process during implementation.
Next process: Report Delivery
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7Report DeliveryLogistics
Report Delivery
- Department
- Logistics
- Users / Roles
- Logistics Manager
- Transport Manager
- Dispatcher
- Inputs
- Output of: Approval
- Activities
- Report Delivery recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Ready for: Billing
- ERP Modules
- Trips & Dispatch
- Fleet Management
Typical configuration – refined to your exact process during implementation.
Next process: Billing
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8BillingFinance
Billing
- Department
- Finance
- Users / Roles
- Accountant
- Referral Coordinator
- Inputs
- Output of: Report Delivery
- Activities
- Billing recorded in the ERP
- Approvals and notifications as configured
- Outputs
- Completed transaction and reports
- ERP Modules
- Accounting
Typical configuration – refined to your exact process during implementation.
Who Uses Diagnostic Center ERP
Every user gets a role with access to only the screens, branches and approvals they need. Roles are configured to your organization chart.
Management
- Center Head
Front Office
- Front Desk Executive
Collection
- Phlebotomist
- Home Collection Executive
Diagnostics
- Lab Technician
- Pathologist
- Radiologist
Finance
- Accountant
- Referral Coordinator
See What Matters, When It Matters
Role-wise dashboards give owners, managers and staff the numbers they act on, with drill-down to the underlying documents and export to Excel or PDF.
Connects With Your Tools
Configured Around Your Business
- Requirement study of your current diagnostic center processes
- Custom fields, reports and approval workflows
- Data migration from Excel or your existing software
- On-site / online training for each department
- Support and enhancements after go-live
Related ERP Solutions
Build Your Diagnostic Center ERP
See Diagnostic Center ERP configured for your processes. Request a personalised demo or a quote for your requirement.